Effective Date: September 24, 2026
SPLUNIX LLC (“SPLUNIX,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website, https://splunix.com/.
This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit or use our website.
1. Information We Collect
Depending on how you use our website, we may collect information such as:
- Name
- Email address
- Phone number
- Billing and shipping information
- Order and transaction information
- Information you provide through contact forms or customer inquiries
- Account information if you create an account
- Information automatically collected when you use our website, such as IP address, browser type, device information, and website usage information
We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and operate our website.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Provide customer service and support
- Respond to questions and inquiries
- Communicate with you about your orders or requests
- Maintain and improve our website and services
- Prevent fraud, abuse, and unauthorized activity
- Maintain website security
- Comply with applicable legal obligations
We do not sell your personal information.
3. Online Orders and Payments
When you place an order through our website, information necessary to process the order may be shared with our payment processors, shipping providers, technology providers, and other service providers involved in fulfilling your order.
Payment information may be processed directly by third-party payment providers. SPLUNIX does not need to store your complete payment card information on its website.
4. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, improve website performance, and understand how visitors use our website.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. WooCommerce and Website Services
Our online store uses WooCommerce and related website technologies to provide shopping, ordering, account, and checkout functionality.
These services may process information necessary to operate the online store, including customer, order, billing, shipping, and technical information.
6. Information Sharing
We may share information with trusted service providers when necessary to operate our business, including providers involved in:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting
- Website security
- Customer support
- Website analytics and functionality
We do not sell or rent your personal information to third parties.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal or accounting requirements.
8. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
9. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, such as requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the information below.
10. Third-Party Websites
Our website may contain links to third-party websites or services. SPLUNIX is not responsible for the privacy practices or content of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
11. Children’s Privacy
Our website is not intended to knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, or legal requirements.
When we make changes, we will update the effective date shown at the beginning of this policy.
13. Contact Us
If you have questions about this Privacy Policy or how SPLUNIX handles personal information, please contact us:
SPLUNIX LLC
Website: https://splunix.com/
Email: contact@splunix.com